DPL System Warranty & Money-Back Guarantee
60-Day Money-Back Guarantee (we are one of the few retailers who offer this!)
Our 60-day guarantee becomes active on the day you receive your system. If you would like to return your DPL II Therapy System, DPL Nuve, or reVive device after using it as directed for a fair trial period, please email us and you will be assigned an RMA number to include in your package. If you are using it for skin rejuvenation, note that depending on your age, skin condition, diet, and many other factors, results are often slow at the beginning…many people take 1-2 months to notice changes. Refunds will not be given for packages received without a valid RMA number. Shipping and insurance costs are the sole responsibility of the customer. A refund will be given if you contact us for an RMA number within the allotted time period, and all materials, including the printed box and user manual, are received clean, complete, undamaged, and in a resalable condition within 10 days of the contact date. There is no restocking fee, but there may be a reduction in the refund if we are unable to issue credit in the same manner as payment was made or if there is damage to the materials listed above. We do not refund shipping costs. If a product was purchased with a “free shipping” offer, a fair shipping charge ($19.95 for the DPL II Therapy System) will be deducted from the refund for the cost of outbound shipping. NOTE: This guarantee applies only to units shipped within the USA and does not apply to refurbished units.
1-Year Manufacturer’s Warranty
LED Technologies, LLC, warrants that your product (DPL® II Therapy System, DPL® Nuve, reVive®) will be free from defects in materials and workmanship for one year from the date of purchase by the original owner. This warranty covers the original purchaser only and is not assignable or transferable to another party. NOTE: This warranty only applies to units shipped outside of the USA if the customer agrees to pay for shipping of repair or replacement parts. Refurbished units are not covered by this warranty.
Extended warranties must be purchased when you buy your unit and are only available to U.S. residents who purchase new systems. Extended warranties are not refundable, even if the unit is returned under our 60-day money-back guarantee.
DPL II Therapy System & Flex Pad:
- 1 year extended warranty: $19.95
- 2 year extended warranty: $29.95
DPL Nüve and reVive handheld:
- 1 year extended warranty purchased: $14.95
- 2 year extended warranty purchased: $24.95